Crystal H.'s review of Idea Ribbon

Idea Ribbon

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Customer Reviews & Ratings
Complaint Posted 7/6/2013
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Do not order from this company!!
I placed an order in May for a July party. I should have received my order in 2weeks. After calling, I was assured my product was on back order and that is would ship in 2 weeks. After 2 weeks, I called and was told they do not carry 108" tulle in the
colors I ordered. With no time to order from another company, I agreed to have them mail 2 of the 54" tulle, which was cheaper than the 198" tulle. They agreed over the phone to adjust my pricing. The box was received missing tulle and the pricing was never
corrected. After many emails, I escalated the claim to PayPal. Do not order from this company!!
 
 
 
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Additional Business Information
Hours   Phone   (800) 851-0288 Address   362 Lemon Avenue
Walnut, CA 91789
Website   http://www.idearibbon.com Email   sales@idearibbon.com
Contact   Customer Service Other  
 
 
 
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