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Review 5/6/2011
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I recently worked with Group ISO to set up an account for our website. GISO rates were the most reasonable we found--they weren't the lowest, but the only lower ones had some other nasty hidden fees. Our representative worked with us closely, and called regularly to make sure everything was going as planned. She had recommendations that were actually quite helpful, and was very knowledgeable. At times, she was a bit too insistent--we felt significant pressure to set up the account quickly--but generally our experience was good.
After our account was set up and approved, we encountered unexpected costs in implementing our front end inventory and accounting systems. As a result, we were forced to close our brand new merchant account. This being said, I cannot comment on regular business interactions with GISO. Based on our experience during set up, I would recommend Group ISO to any of my acquaintances.
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