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Do not trust the company! We need legal actions and experts
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“Reborn Cabinets Inc. DBA Reborn Bathsolutions” ordered a 6-inches shorter (in length) customized Jacuzzi for tub-shower than our $23,856 contract in 1/2024 (Costco Lead ID: XXX9411; RBC Appt No.:XXX9783). The project manager (714-618-7206) ridiculously insisted on changing my wall to be 5-6 inches thicker to “match” their thousands-dollars’ wrong order; I insisted on the same size based on our contract: he should have an express reorder for the right Jacuzzi on the same day!
Now, it is already June. Their delays caused my 2-year-old grandson’s painful falls two times and my cough for weeks due to the uncompleted and unsafe bath shower with their 35 in * 70 ceiling cut for months.
Do not trust the company! We need legal actions and experts with evidence, such as contracts, files, events, calls, photos, medical records, events, and witnesses. --- RC
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