HireRight, Inc.

1.3 star rating Rating - based on 160 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
View map / directions
HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services

          556134 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 4/29/2020
Total Incompetent Worst company ever
Th e worst company ever. They donot know anything about background verification. They will ask u all documents. but still they cannot complete. Because of this I lost job. Employer should aware about that before doing background check through hi... Read More »
Complaint Posted 3/31/2020
Total Incomeptence
I have had to work with this company going back and forth for MONTHS because they are so incompetent. How are they possibly still in business, if they cannot even do a background check? I have had to go through the IRS, contact previous employers,... Read More »
Complaint Posted 2/7/2020
Incompetent, Lazy, Horrible, Sleezy!
HireRight is incapable of thoroughly completing their investigations and reporting ACCURATE information. Please don't use them to screen applicants. They are incompetent. They will cause a headache for both the employer and potential employee. A j... Read More »
Complaint Posted 1/30/2020
Endless spam calls for SSN since giving them my info._BEWARE
the spam calls started within hours of filling out my information online and the scammers call me by my full name ... no issues until i started my "background" check... you have to be sceptical of the company who you are applying too if they use t... Read More »
Complaint Posted 1/24/2020
Incredibly Poor Service
HireRight must be the 'lowest bidder' for a background check company. It's going to take them three weeks to obtain a college transcript. I called the college and obtained an official transcript in two days. It is evident this company should not b... Read More »
Complaint Posted 1/8/2020
Completely inept company.
Why is it my job to provide a background check company every tax document, current phone number, and record of jobs I worked at five to six years ago!? Constantly sending me emails saying they couldn't get in touch with Employer X, please provide... Read More »
Complaint Posted 11/8/2019
You are a horrible company
I've never had issues with a background check in the past, and I've even been cleared for a top-level security clearance from the government. You guys say you couldn't verify a job I had from 9 years ago and when I try to call the line says "Due t... Read More »
Complaint Posted 10/28/2019
The only screener who is unable to verify my employment dates
I have changed jobs quite a lot of times throughout my career and screeners have been able to verify my employment history within a few days without any problems, until HireRight...or more like HireWrong. HireWrong contacted me saying that they we... Read More »
Complaint Posted 10/22/2019
Bad Experience
Really unprofessional experience with this company conducting screening for my employer, Leidos. The company indicated it was unable to obtain transcripts from a University(not the one I graduated from) due to a "hold" on the transcripts. I went t... Read More »
Complaint Posted 10/18/2019
Disgusted and Concerned
HireRight called and left a voicemail wanting to verify employment on someone who has worked for us. They are outsourcing to a foreign country, the voicemail and call back was unintelligible. It was clearly someone reading a script who does not sp... Read More »
Complaint Posted 10/8/2019
Totally nonsense
I've been already contacted by this agency two times for nonsense reasons. At first they wanted contact of someone who is employer of my previous employer(owner of company where I used to work) ???!!! And then they wanted to send them my address w... Read More »
Complaint Posted 9/18/2019
"HireRight"? More like HIREWRONG. I've had background checks done on my for prior jobs but this is the first time I've dealt with HireWRONG and they are no doubt the WORST background check company EVER. HireWRONG clearly is a selfish company with... Read More »
Complaint Posted 8/28/2019
Terrible company. Incompetent. No transparency. Affected my job, life
I would give negative stars if possible. This company is the pits. I was hired by a university and they use them as their third party background checkers. It has taken them over 8 days to complete a background check (still not done as of this writ... Read More »
Complaint Posted 8/27/2019
I called in to inquire about a pending charge (before the background check completed) and they elected to include a "Self-Reported Court Record" under the report. On top of that, the info was inaccurate and worst of all, they duplicated the single... Read More »
Complaint Posted 7/25/2019
Dumb and Dumber
1) You have to hold their hand during the entire background check process and spoonfeed them the information. They will take zero effort at any point and time during the process. 2) VERY slow processing times. 3) Every customer service agent I h... Read More »
Review Posted 7/4/2019
Complaint Posted 6/18/2019
Incompetent - Needs a Class Action ASAP
I have never dealt before with such incompetence. It's beyond understating, for example, I have a letter from my school, they will not recognized as proof, they will not call the school either, after calling the wrong number for months. Finally th... Read More »
Complaint Posted 6/11/2019
HireRight?? Cannot even verifiy current employer
I have never had the pleasure of having HireRight do a background check on me, until now. As if the hiring process isn't difficult enough. Now I feel as though everything that I have ever done since I was 13 is under a microscope. I have disclosed... Read More »
Complaint Posted 5/28/2019
Not good what so ever.
I have been waiting near 3 weeks now for my background check to go through. They told me it would be done last week Wednesday than said Friday than now are saying the 29th. This is absolutely ridiculous and needs to change. People are trying to ge... Read More »
Complaint Posted 5/1/2019
Aggressive and Incompetant
I have had background checks in the past, and never had a single issue or worry about any of it. However, this time around with HireRight, it was very frustrating and time-consuming. In spite of the abundance of information and explanation I provi... Read More »
You are viewing page 1 of 8
Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
© Copyright 2017 TrustLink All Rights Reserved.